Seasonal Shipping Considerations

 

• During the colder months, shipping is more challenging due to the risk of freezing or extreme cold exposure. We use heat packs and insulated packaging to protect the plants, but additional care is required.
• Shipping Delays: Shipping during winter may experience delays due to weather conditions or logistical limitations. We strive to ensure that your plants reach you promptly, but please be prepared for longer delivery times.
• Shipping Fees: Due to the extra precautions involved, winter shipments may incur a higher shipping fee. This will be reflected at checkout based on your delivery location and the plants you’ve ordered.

• During warmer months, plants generally ship without the need for extra heating elements, though extreme heat can still affect certain species.
• Heat Protection: We may include cooling gel packs or other protective measures in shipments to mitigate heat stress, particularly for sensitive species.
• Standard Shipping Fees: Shipping fees are typically lower in warmer months as fewer protective measures are required. However, please note that certain plants may still have specific shipping requirements that may impact pricing.

Pricing Variables

 

• Shipping costs are calculated based on the destination, weight of the plants, and any additional packaging required for safe transit. You will be notified of the final shipping charge at checkout.
• We offer free shipping on select orders over a certain value, which may vary based on the time of year and promotional offers.

• Rare and delicate plants may incur an additional handling fee due to their vulnerability during shipping. This fee is added at checkout and reflects the extra care required to ensure the plant arrives in excellent condition.
• Some plants may only be available for shipping during specific seasons when the climate is favorable for their travel. Availability and pricing may fluctuate depending on seasonality and demand.

• For certain high-value or rare plants, there may be minimum order requirements to qualify for safe shipping. This is to ensure we can ship plants securely and efficiently. These details will be provided on the product page.

Packaging and Delivery Timeframes

• We pack all orders with the utmost care, using appropriate materials to prevent damage during transit, including padded boxes, eco-friendly cushioning, and moisture retention devices when necessary.
• Delivery times may vary based on the season and your location. Typically, orders are processed within 2-4 business days, but delays may occur during peak seasons or inclement weather.

Responsibility Upon Arrival

• While we take every precaution to ensure the plants arrive safely, please inspect your order immediately upon receipt. If your plant has arrived damaged or with signs of distress, please contact us within 24 hours of delivery with photos and order details for assistance.